Shipping & Returns
Shipping
All items on our website are made to order, and the manufacturing process takes up to 14 business days.
Returns
General Provisions
1.1. We accept returns within 30 calendar days from the date of receipt of the order.
1.2. To return an item, it must be in its original packaging and should not show signs of use (not damaged or used).
Return Process
2.1. To return an item, please contact us via the contact form on the website or by email, providing your order number and the reason for the return.
2.2. We will send you return instructions and, if necessary, provide a return label.
Refunds
3.1. After receiving and inspecting the returned item, we will process a refund to your original payment method.
3.2. Please note that shipping costs are non-refundable, unless the item was damaged or defective upon receipt.